Job Description & Compensation Structure for Axis Bank Debut Program Job Description: Premium Service Relationship Manager is one of the key positions in the bank. The role details are as under: Role: Premium Service Relationship Manager Designation: Assistant Manager Location: Candidate should be willing to serve at any of the branches of the bank across the country Major Responsibilities: Responsible for providing best in class customer service experience to the Wealth & Priority Banking customers of both, domestic and Non Resident background. The Premium Service RM takes care of the transactional needs of HNI customers of some select branches. Helping the customers with their investment related transactions.
Responsible for monitoring customers for maintaining predefined eligibility criteria. Promoting use of e-statements, net secure, online bill pay and engaging with existing inactive customers for carrying out banking transactions. Improving contact ability as well as sale of cross sell products like Investment Products, Credit Cards, Online Trading, Term Deposits.