Business Analyst – Noida, UP

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  • Business Analyst – Noida, UP

    UnitedHealth Group
    Noida, Uttar Pradesh

    The Optum, part of the UnitedHealth Group family of businesses, Ireland Automation Center of Excellence is an exciting new venture that’s passionate about process automation. We support the organization through the delivery of automation solutions, using existing, new and emerging technologies to enhance savings, improve productivity and quality and reduce cost.

    The Business Analyst will be part of Optum Ireland’s Automation Center of Excellence and has a key role in designing automated solutions for existing business processes and supports redesigning processes in line with business requirements and the organization’s digital strategy.

    Primary Responsibilities:

    • Define the business problem and primary objectives of the new projects
    • Identify and validate the key business requirements
    • Design and develop new automation solutions in line with analysis of the current process
    • Perform feasibility analysis, scopes project and work with the project team to prioritize deliverables
    • Create detailed process documentation and translate to Solution Designs by working closely with the development team
    • Ensure full sign-off from relevant business, functional & infrastructure stakeholders
    • Manage delivery & project plans in line with agreed standards/SLA
    • Support existing processes and implementing change requirements as part of a structured change control process
    • Problem-solving issues and providing timely responses and solutions
    • Work within the project planning constraints; communicate any project risks and issues to the delivery or project manager
    • Identify opportunities and integration with other process automation tools as appropriate

    Required Qualifications:

    • Graduate degree or equivalent experience (minimum 2 years of experience as a Business Analyst and ideally 1 year of working experience in BPM, Automation, RPA projects)
    • Understanding and experience of financial services or insurance operations
    • Previous experience in gathering and working through business requirements with end users
    • Understanding of work flow based logic with the ability to conceptualize it as an automated solution
    • Excellent written and verbal communication skills with ability to provide clear explanations and overviews to others (internal and external) of their work efforts
    • Fluent in English, both written and spoken
    • Team player with the ability to successfully manage multiple activities, assess priorities and achieve solutions under tight deadlines for themselves
    • Ability to interact with business SME’s on behalf of project teams and the RPA team in general
    • Comfortable working in a fast-paced environment

    Preferred Qualifications:

    • Demonstrated experience with RPA software implementation (UI Path or Blue Prism)
    • Experience in the Software Development Life Cycle (SDLC), including Waterfall and Agile methodologies
    • Knowledge of the Health Insurance Industry such as Claim Adjudication, Payments & Eligibility

    Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

    Job Keywords: Business Analyst, BPM, Automation, RPA Projects, Automation, Noida, Uttar Pradesh

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