Customer Support Associates – International Chat Process @ Mohali TALENTPORT – Chandigarh, Chandigarh ₹28,000 – ₹31,000 a month – Full-time, Fresher, Walk-In

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  • Job Summary

    Urgent Hiring Customer Support Associate for Non-Voice (Chat) process for a Leading BPO at Mohali, Near Chandigarh.

    • Process : Non-Voice Process
    • Skill Set Required – Good English Skill Set
    • Tech. Graduates / Any graduate with knowledge about computers.
    • Good command over oral and written English
    • Salary Range : 28 K to 31 K per month
    • Rotational Night Shifts
    • Relocation bonus of Rs.10,000 for outstation candidates
    • Free Guest House Accommodation for 15 days
    • Travel tickets reimbursement up to Rs.700.
    • Candidate are eligible for an internal job posting after 6 months.
    • Responsibilities and Duties
    • Job Description
    • Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and Selling products and services as per customer needs.
    • Resolve customer queries and complaints
    • Troubleshooting of technical issues related to customer’s services
    • Assist the customers on queries regarding their Products and Services via CHAT or voice
    • Ability to analyze information and evaluate results to choose the best solution and solve problems
    • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
    • Conduct quality monitoring on voice calls and chats.

    Required Experience, Skills and Qualifications

    • Any Graduate Fresher are eligible / Undergraduate with 6 month experience eligible
    • Any experience up to 4 years are also eligible
    • Flexible to work in Rotational Shifts/Rotational Weekly off’s
    • Excellent verbal, written communication and listening skills
    • Should have good command over English Grammar and Fluency in English

    To Schedule interview call at 9115895932, 9872189855,0172-4733816

    Job Types: Full-time, Fresher, Walk-In

    Salary: ₹28,000.00 to ₹31,000.00 /month

    Experience:

    • work: 1 year (Preferred)

    Education:

    • Bachelor’s (Required)

    Language:

    • English (Required)

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