Phone banking officer {Hindi/English}


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  • Job Summary

    We are looking for a Customer Support Executive with excellent command over Hindi and English for one of our esteemed clients from Banking industry.

    Roles and Responsibilities

      • Communicating with customers through various channels for banking process over the phone
      • Acknowledging and resolving customer complaints.
      • Knowing our products inside and out so that you can answer questions.
      • Processing orders, forms, applications, and requests.
      • Keeping records of customer interactions, transactions, comments and complaints.
      • Communicating and coordinating with colleagues as necessary.
      • Providing feedback on the efficiency of the customer service process.
      • Ensure customer satisfaction and provide professional customer support.

    Eligibility Criteria

    • Willingness to work in a 24/7 environment and 5 Days working with 2 Days rotational OFF
    • Only Graduates
    • Fresher’s or Experienced can apply
    • Pick up / Drop basis night shift timings, No cab facility will be provided during day shifts

    Salary: 12500 – 16500/Month

    Location: Hyderabad (Gachibowli)

    Candidates who can apply for this role: Fresher, Call centre, Voice process, Customer service, Customer care, Customer executive, Customer support, BPO, CSR, CRO, CSE, CSA, Domestic Voice and Tele caller.

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