Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. Tech Mahindra was ranked #5 in India’s software services (IT) firms and overall #111 in Fortune India 500 list for 2012.
(Freshers / Experienced) Walk-In : Any Degree / Diploma / 12th : Customer Support / Technical Support @ Chennai
Hiring For Customer Support (freshers / Experienced).
Job Position :Customer Support / Technical Support – International Voice
Key Skills :Strong Communication Skills, Verbal Communication, Spoken English, Customer Service, Customer Care, Technical Support, Voice, Inbound, Outbound, Outbound Sales, Service Desk, IT Helpdesk, Cold Calling, Business Development, Lead Generation
Job Description :
# Maintaining a positive, empathetic and professional attitude toward customers at all times.
# Responding promptly to customer inquiries.
# Communicating with customers through various channels
# Acknowledging and resolving customer complaints
# Knowing our products inside and out to effectively answer questions.
Desired Candidate Profile :
# Good Verbal Communication
# Fresher (2019 pass out also)
# Any Degree / Diploma / 12th (Backlogs are accepted)
# Flexible with any shift timings